Offer Agreement

PUBLIC OFFER AGREEMENT FOR PARTICIPATION IN THE ONLINE COURSE

THIS OFFER IS VALID UPON REGISTRATION AND PAYMENT FOR PARTICIPATION IN ONLINE EDUCATION FOR INDIVIDUALS

THIS OFFER IS POSTED ON THE PROJECT WEBSITE AT THE FOLLOWING ADDRESS:

https://gryrorenko.tech

This agreement is an official proposal (public offer) addressed to any individual, hereinafter referred to as the Customer, who agrees to the terms of this public offer by means of its full and unconditional acceptance.

The Customer is obliged to thoroughly review this document before making the payment.

Individual entrepreneur Artem Volodymyrovych Hryhorenko, representing http://gryrorenko.tech, operating based on the certificate of state registration, entry in the Unified State Register of Legal Entities, Individual Entrepreneurs, and Public Associations – 2010350000000292208, Dnipropetrovsk region, Dnipro city, Slobozhanskyi Avenue, building 1, apartment 106, hereinafter referred to as the Contractor, expresses the intention to conclude a contract for the provision of paid educational services for distance learning with the Customer under the terms of this offer (hereinafter referred to as the “Agreement”).

  1. Subject of the Agreement

1.1. The Contractor provides, and the Customer pays for, informational and consulting services within the selected course, the duration and schedule of which are defined in the Appendices to the Agreement, posted in the relevant sections of the Website.

1.2. Mode of learning: distance learning using software that provides voice and video communication via the Internet. The services provided by the Contractor for conducting the online course include:

  • Development of the course program, schedule, and other terms of the online course.
  • Organizational support for the online course.
  • Direct conduction of the online course.
  • Providing access to the educational platform where the online course is conducted.
  • Providing informational materials specified in the course program.

1.3. Participation in the online course is carried out through online viewing (via the Internet) of video materials and other materials that constitute the online course, as well as completing tasks assigned by the Contractor, if such tasks are provided in the course program.

1.4. The Customer’s payment constitutes their full and unconditional acceptance of the terms of this agreement (acceptance).

1.5. The cost of services under the Agreement is specified on the Website and amounts to the sum indicated for the specific course of interest to the Customer, according to the rate specified on the course page.

1.6. The rules and procedure for processing users’ and customers’ personal data are outlined in the privacy policy published on the website http://bezaccenta.tilda.ws. Providing personal data implies full and unconditional agreement with all the points outlined in the policy.

  1. Payment for Services and Refunds

2.1. The Customer shall make a 100% prepayment for the services of the Contractor before the start of the course by transferring funds to the Contractor’s bank account.

2.2. The moment of payment is considered to be when the funds are received in the Contractor’s bank account.

2.3. The Contractor has the right to change the payment terms and rates by publishing the new terms on the Internet at the address: https://grygorenko.tech. However, the cost of the paid sessions will not change:

2.3.1. The Contractor shall not charge any additional fees for the educational services paid for by the Customer.

2.3.2. The Contractor retains all rates for the Customer, including any discounts or promotions, if they were paid in advance and for a certain period.

2.3.3. For unpaid educational services, the Contractor shall charge fees according to the established tariffs and prices.

2.4. The Customer is solely responsible for the correctness of the payments made and the payment of applicable taxes.

2.5. The Customer is solely responsible for the payment of third-party services (such as communication services, internet, etc.) necessary for receiving the Contractor’s services.

2.6. The Customer has the right to refuse participation in the online course before its start by sending a refusal statement to the Contractor’s email. The statement must be sent from the email address provided during registration on the site.

2.7. Payment for the webinar is non-refundable from the moment the Customer receives an email with a unique key to the email provided during the order placement.

2.8. If a refund request is received during the course, the fees paid by the Customer are non-refundable.

2.9. The amounts withheld by the Contractor shall be considered a contractual penalty paid by the Customer to the Contractor for breaching the terms of this Agreement.

2.10. The refusal statement shall be considered properly completed if it contains:

  • The Customer’s full name;
  • Passport details, contact phone number, email address;
  • Reason for the refund request and bank details for the refund;
  • The statement must be signed by the Customer, scanned, and sent to the Contractor’s email: vanzhavika@gmail.com. The decision regarding the refund is made by the Contractor based on the reasons for the request and adherence to the contract terms.

2.11. The Contractor will make a decision regarding the refund within 10 (ten) working days and inform the Customer by sending a response to the Customer’s email address.

2.12. The refund will be made within 10 (ten) working days from the moment the Contractor makes a positive decision about the refund.

2.13. The refund will be made by transferring the funds to the Customer’s bank account specified in the refund request.

2.14. In case the Customer, due to reasons beyond the Contractor’s control, does not use access to the educational platform’s website, does not watch video lessons, does not read textual and graphical materials, or does not complete tasks.

  1. Contractor’s Obligations

3.1. The Contractor shall provide educational services in the form of online courses using an Internet connection (hereinafter referred to as educational services) within the framework of the selected course, according to the program and timelines defined on the Contractor’s Website.

3.2. After confirming payment, the Contractor shall provide the Customer with an instruction manual for using the online course software (remote learning course via Internet connection) and educational and methodical materials within the timeframes specified on the Contractor’s Website for the selected course.

3.3. The Contractor shall consider any information received from the Customer as confidential and shall not disclose this or any other information to third parties regarding personal data without the Customer’s consent. The Contractor shall only process the received data for the purpose of fulfilling the Agreement.

3.4. The Contractor shall consult the Customer on organizational and technical matters related to the course, webinars, and other events, as well as on educational matters through the support service on the Contractor’s Website. In emergency cases, such as an Internet connection failure on the Contractor’s side, the Contractor may use other communication methods with the Customer, including email, SMS notifications to the Customer’s mobile phone, or other means of communication.

3.5. The Contractor shall provide the Customer with all necessary educational and methodical materials.

3.6. If there is no access to educational materials due to technical issues on the Website, the Contractor shall eliminate the issues or provide alternative access to the materials.

3.7. If the course includes feedback from the instructor, the Contractor shall ensure full communication with the instructor according to a previously prepared communication schedule between the instructor (Contractor) and the Customer within the course’s designated learning time. The maximum learning time is specified on the course page.

3.8. If the course is designed to provide material in stages (i.e., each subsequent material is provided to the Customer only after completing the previous material), the Contractor shall issue the next material only after ensuring that the Customer has studied and completed all homework for the previous lesson.

3.9. If the Contractor has provided the registration details for the upcoming lessons to the Customer within the designated period, the Contractor’s obligations shall be considered fulfilled, and the services under this Agreement shall be considered provided.

3.10. If the Contractor (Instructor) contacted the Customer at the pre-scheduled time and the Customer is absent, the Contractor’s obligations shall be considered fulfilled, and the services under this Agreement shall be considered provided.

3.11. If the Customer has not completed the full course program within the designated time specified on the selected course page, the Contractor’s obligations shall be considered fulfilled, and the services under this Agreement shall be considered provided.

3.12. Upon completion of the services, the Contractor shall send the Customer an electronic certificate, certificate, or diploma (depending on the selected course) if the course is fully completed, and all tasks are completed.

3.13. The Contractor has the right to provide services personally or involve third parties, without refunding payments if the Customer displays aggression or provokes interracial or international conflicts.

  1. Obligations of the Customer

4.1. To use the purchased course package in full and in a timely manner.

4.2. The Customer is obliged to complete the paid course within 180 days (90 days of the course and 90 days of access to the course recordings and materials after the course ends) from the start date of the course, which is specified on the Contractor’s website, and a notification of which was sent to the email address provided during registration. After this period, the Customer loses the opportunity to receive informational and consulting services from the Contractor or to request a refund.

4.3. The Customer undertakes not to record, distribute (publish, post on websites, copy, transmit, or resell to third parties) the information and materials provided by the Contractor to the Customer within the framework of this agreement for commercial or non-commercial purposes, create informational products based on them for the purpose of obtaining commercial profit, and not to use this information in any other way, except for personal use.

The Customer agrees to refrain from recording webinars, live lessons, text materials, and distributing them (including posting on the internet, including for a fee, or for transmission to collective/partial ownership), as well as from retransmitting (including for a fee) the webinar/seminar to individuals who have not entered into an agreement with the Contractor for the provision of services. In case of violation of this clause, the Contractor will suspend the Customer’s access to the service, and the Customer will be required to pay the Contractor a fine of 5000 UAH. For violations of the Contractor’s copyright and related rights, the responsible person may be subject to criminal liability under current legislation.

  1. Acceptance and Transfer of Services.

5.1. The parties have agreed that the day the Services are considered completed is the last day of the course sessions.

5.2. According to this Agreement, the parties do not require the signing of an Act of Service Completion, as the result of the provided Services is intangible.

5.3. The educational services paid for by the Customer are considered fully and properly completed by the Contractor if no written complaints from the Customer have been received by the Contractor by the last day of the course sessions.

  1. Term of the Agreement and Other Terms

6.1. This Agreement enters into force upon the Customer’s acceptance of this Public Offer and remains in effect until the parties have fulfilled their obligations.

6.2. The Contractor reserves the right to amend this Agreement at any time at its discretion, and such changes will take effect from the moment the amended version of the Agreement is posted, unless a different effective date is specified in the publication.

6.3. The parties consider the training completed if the Customer has been provided access to course materials, completed tasks, and received teaching support according to the selected tariff. The two-month access period to the learning materials has expired, and no complaints from the Customer have been received during the training and access period.

6.4. Notwithstanding the above, the Contractor is released from liability for breach of the Agreement if such breach is caused by force majeure circumstances, including: actions of government authorities (including the adoption of legal acts), fire, flood, earthquake, other natural disasters, power outages and/or computer network failures, strikes, civil unrest, riots, or any other circumstances not limited to those listed, which may affect the Contractor’s ability to fulfill the Agreement.

  1. Contractor’s Details

Sole Proprietor

Artem Volodymyrovych Hryhorenko

Ukraine, 49081, Dnipropetrovsk Oblast, Dnipro city, Slobozhanskyi Avenue, Building 1, Apartment 106,

Code: 3317505997

IBAN: UA743220010000026000330090633

JSC: UNIVERSAL BANK

MFO: 322001

Bank EDRPOU: 21133352